How to Become a Hotel’s General Manager?

Being a general manager of a hotel is a challenging and rewarding career path. It requires a combination of skills, experience, and education to succeed in this role. If you aspire to become a hotel’s general manager, here are some steps you can take to achieve your goal.

Earn a Degree in Hospitality Management

Obtaining a degree in hospitality management is a great starting point for anyone interested in a career as a hotel general manager. This degree program will provide you with a solid foundation in the principles of hotel management, including operations, finance, marketing, and human resources. It will also give you the opportunity to gain practical experience through internships and hands-on projects.

Gain Relevant Experience

While a degree is important, gaining relevant experience in the hospitality industry is equally crucial. Start by working in entry-level positions at hotels or resorts to understand the inner workings of the industry. This could include roles such as front desk agent, concierge, or food and beverage server. As you gain experience, take on leadership roles and seek opportunities to work in different departments to gain a well-rounded understanding of hotel operations.

Develop Leadership Skills

Being a hotel’s general manager requires strong leadership skills. Take the initiative to develop these skills by seeking out leadership opportunities in your current role or through extracurricular activities. Join professional organizations, attend industry conferences, and participate in workshops or training programs that focus on leadership development. Additionally, seek out mentors who can provide guidance and support as you progress in your career.

Network within the Industry

Building a strong network within the hospitality industry is essential for career growth. Attend industry events, join professional associations, and connect with professionals on platforms like LinkedIn. Networking can provide you with valuable connections, job opportunities, and insights into the industry. It can also help you stay updated on the latest trends and developments in the field.

Continuously Educate Yourself

The hospitality industry is constantly evolving, and as a hotel general manager, it’s important to stay updated on the latest trends and best practices. Take advantage of professional development opportunities, such as attending seminars, webinars, or industry conferences. Stay informed about new technologies, management techniques, and industry regulations. Continuous education will not only enhance your skills and knowledge but also demonstrate your commitment to professional growth.

Show Initiative and Take on Additional Responsibilities

To stand out as a potential candidate for a general manager position, it’s important to show initiative and take on additional responsibilities. Volunteer for projects or assignments that go beyond your current role, and demonstrate your ability to handle challenging situations and make strategic decisions. This will showcase your leadership potential and set you apart from other candidates.

Develop Strong Communication and Interpersonal Skills

Effective communication and interpersonal skills are crucial for a hotel’s general manager. This role requires interacting with guests, staff members, and stakeholders on a daily basis. Focus on improving your communication skills, both verbal and written, and develop the ability to build positive relationships with others. This includes being a good listener, resolving conflicts, and providing clear and concise instructions.

Seek Opportunities for Professional Growth

As you progress in your career, seek opportunities for professional growth and advancement. This could include pursuing advanced certifications or specialized training in areas such as revenue management, sales and marketing, or hotel finance. Continuously challenging yourself and expanding your skill set will position you as a strong candidate for general manager positions.

Becoming a hotel’s general manager is a journey that requires dedication, hard work, and a passion for the hospitality industry. By following these steps and continuously striving for personal and professional growth, you can increase your chances of achieving this rewarding career goal.