JOB SUMMARY Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keeping bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

SCOPE / BUSINESS CONTEXT

• A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection.
• Number of Direct Reports – 03.
• Titles of Direct Reports – Team Leader / Restaurant Manager / Food & Beverage Manager.

CANDIDATE PROFILEExperience:

• Minimum of 2-yearexperience of a similar position within a five-star hotel

Skills and Knowledge

• Minimum lifting 20 lbs.
• Ability of verbally communicate effectively with guests and co-workers.
• Pushing, pulling, bending, stooping, upward reaching
• Exposure to cleaning chemicals
• Exposure to extreme temperatures
• Prolonged periods of standing and/or walking
• Leadership skills
• Training and motivating skills
• Systems (MS Office & Symphony)

Education or Certification

• High school diploma or GED; 4 years’ experience in the food and beverage, culinary, or related professional area.

SPECIFIC DUTIESThe following are specific responsibilities and contributions critical to the successful performance of the position:

• Open and close shift in accordance with Departmental checklist
• Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
• Properly executive revenue and check control procedures on shift.
• Provide floor coverage during all meal periods.
• Complete scheduled inventories of supplies, food, and liquor to check stock and requisition necessary supplies.
• Inspect storage areas for organization, use of First in First out (FIFO), and cleanliness and rectify any deficiencies.
• Follow property key policies, including checking out and returning keys to appropriate departments.
• Attend and conduct meetings as required.
• Ensure all side work is done on a daily basis.
• Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
• Each associate expected to carryout, within their capabilities, all reasonable requests by management.
• To plan events of the day, organize functions and delegate task to waiters.
• To do the table plan & expo sheet for the shift & guest preferences.
• Summarizes the end of shift transactions including Guest Checks, Credit Cards, Cash Transactions, Giveaways, FB Comp, Inclusive Packages and Voids.
• Report to superiors any staff issues.
• Assist Team Leader duties & responsibilities during busy operations.
• Maintain a safe and sanitary work environment for all associates and guests.