Front of House Supervisor – Aurora, Ohio

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About the Front of House Supervisor Role

The Front of House Supervisor position in Aurora, Ohio is an important role within the hospitality industry. This position is responsible for overseeing the day-to-day operations of the front of house staff, ensuring excellent customer service, and maintaining a positive dining experience for guests. The Front of House Supervisor works closely with the restaurant manager to ensure smooth operations and a high level of customer satisfaction.

Key Responsibilities

As a Front of House Supervisor, you will be responsible for a variety of tasks. Some of the key responsibilities include:

  • Supervising and coordinating the activities of the front of house staff, including hosts, servers, and bartenders
  • Ensuring that all staff members adhere to company policies and procedures
  • Training new employees and providing ongoing training and development opportunities for existing staff
  • Monitoring the dining area and ensuring that it is clean, organized, and well-maintained
  • Handling customer complaints and resolving any issues that may arise
  • Assisting with scheduling and payroll tasks
  • Collaborating with the kitchen staff to ensure smooth communication and efficient service
  • Conducting regular staff meetings to provide updates, address concerns, and foster a positive work environment

Qualifications and Skills

To be successful in the Front of House Supervisor role, there are certain qualifications and skills that are required. These include:

  • Prior experience in a supervisory or management role within the hospitality industry
  • Excellent communication and interpersonal skills
  • Strong leadership abilities and the ability to motivate and inspire a team
  • Knowledge of food and beverage operations
  • Ability to handle difficult situations with professionalism and tact
  • Attention to detail and the ability to multitask
  • Flexibility to work evenings, weekends, and holidays as required
  • Proficiency in computer systems and point-of-sale software

Benefits

As a Front of House Supervisor, you can expect to receive a competitive salary and benefits package. These may include health insurance, retirement plans, paid time off, and employee discounts. Additionally, this role offers the opportunity for career growth and advancement within the company.

How to Apply

If you are interested in the Front of House Supervisor position in Aurora, Ohio, please submit your resume and cover letter to the provided email address. In your cover letter, please highlight your relevant experience and why you are interested in this role. We thank all applicants for their interest, but only those selected for an interview will be contacted.